For independent med spas
Get more new med spa clients and keep your practice independent.
You run the practice. We run the work around it. Radi8 is the operations partner for independent med spas and aesthetic practices. We set up and look after the work that pulls you out of the treatment room: how clients find you online, your reviews and the routine admin. You stay the owner and the clinician.
Tell us about your practice or start on your own, 30 days free. Looking for a med spa? Find an independent practice.
Independent med spas: one partner for the work outside the treatment room
Just opened, or been here for years. The pressure is different.
Most practices are a bit of both. We start with what matters most to you.
Opened in the last few years: A clinician first, now also the owner
You are the injector, the marketer and the front desk at once. Investor-backed chains can run at a loss for a while and undercut your prices. New clients look you up online first, and an agency is not in the budget. Finding the right medical director takes time you do not have.
"I wouldn't be able to afford a PR company or a marketing agency." Chris Bustamante, NP, med spa founder, Beauty Independent, 2024
Established practice: Staying independent as the market crowds in
Loyal clients built the practice. New faces are harder to win. Revenue has settled down from the post-pandemic peak. New med spas open every year, some of them backed by investors. New clients can compare you with spas nearby on Google before they book.
"Revenues have settled down a bit since the artificial highs of the immediate post-pandemic period." American Med Spa Association, 2024
How to get more med spa clients, without hiring an agency
These are services our team sets up and looks after for your practice. You see everything and approve anything that goes out under your name.
- Audit. See your practice the way clients do: A plain-language look at your Google listing, reviews, website and local search, and where new clients are slipping away.
- Friction. Clear what stops a client choosing you: Wrong hours, treatments like laser hair removal or skin resurfacing missing, a listing that does not match your site. We find and fix the details that cost you the first visit.
- Automation. Routine work, drafted for your OK: Where we set it up for your practice, Olivia, our AI practice manager, drafts routine work like blog posts and other content for your team. Nothing is published, sent to clients or changed in your systems without your approval.
- Growth. Found by the clients near you: Your listing, reviews and local search kept current month after month, so clients find accurate, current details when they look.
A partner that does the work, not another login.
We look first: we review your practice as a new patient sees it and walk you through what we find. We set it up: we start with the biggest gap and take on the work you choose, on top of the systems you already use. You stay the owner: you approve what goes out, see what changed every month, and decide what we take on next.
What independent med spas are up against
- 18% of med spas were newly opened in 2023. (American Med Spa Association, 2024 State of the Industry)
- 67% of single-owner med spas are owned by someone other than an MD or surgeon, such as an NP, RN or PA. (American Med Spa Association, 2024 State of the Industry)
- 8 employees on average at a single-location med spa. (American Med Spa Association, 2024 State of the Industry)
Stay independent. Get the help.
Tell us about your practice and what's taking your time. We'll tell you plainly where we can help, and where we can't.
Start on your own
Create your account and connect your systems. Your 30-day free trial starts once they are connected and verified.
Looking for a med spa? Search independent practices near you in the Radi8 directory. Practices: your listing is free to claim. Claim your listing
See the full AI Practice Manager
Photos: Joanna Kosinska, Kelli Tungay, Kaci Baum (Unsplash, CC0 via Wikimedia Commons). Serum illustration: Radi8 Health.